Supervisors across human service settings face many challenges in a changing and dynamic system of care. As the key interface between organizational policies and practices and direct service professionals, supervisors wear many hats and struggle to balance their complex roles designed to promote the mission of the organization and support the success and compassion satisfaction1 of their supervisees. Supervisory support focused on reflective and supportive supervision is a fundamental need for any organization focused on trauma-informed care that seeks to foster compassion resilience. Reflective and supportive supervision requires a trusting and collaborative relationship that addresses the needs of all staff, and includes opportunities to reflect on issues of equity, biases, and racial and cultural differences in the work and the workplace.
The benefits of such approaches include improved quality of care, a more engaged workforce, improved productivity, and reductions in costly turnover. This workshop is designed to provide supervisors with practical and concrete approaches to support their supervisees by: 1) providing supportive and reflective supervision, 2) supporting professional development, 3) managing performance difficulties requiring “courageous conversations”, 4) managing levels of emotional stress and 5) creating a trusting and physically, psychologically and culturally safe work environment that collectively increases compassion satisfaction and workforce retention.
Objectives:
Participants will be able to describe the key components of reflective and supportive supervision.
Participants will identify how to promote safety through effective communication skills, intentional use of reinforcement and modeling aligned with principles of culturally responsive supervision.
Participants will explain the main concepts that reflect respectful and productive strategies to address performance problems.
Participants will identify at least 3 practical approaches designed to support the professional development of their supervisees.
Participants will describe four key strategies associated with promoting leadership support for change.
Each participant will create a practical and timely action plan associated with one or more of the topics covered.
Please be advised that by registering for this event, unless we hear from you otherwise, we will include you as part of our regular mailing list and you may receive solicitations from FPWA. Please also be advised that the event will be recorded by FPWA. By enrolling for this event, you hereby: (1) give consent for FPWA or any third parties to use your photograph or image in its print, online and video publications; (2) release FPWA, its employees and any outside third parties from all liabilities or claims that you might assert in connection with the above-described uses; and (3) waive any right to inspect, approve or receive compensation for any materials or communications, including photographs, videotapes, website images or written materials, incorporating photos/images of you. To revoke this waiver, please email info@fpwa.org
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NYC Funds Tracker Dashboard and Analysis
The interactive open data dashboard helps you visualize and track the citybudget, with a specific focus on the critical human services funding we rely on.
FPWA has recently been receiving claims from members of the public emailing and calling our offices that individuals posing as FPWA agents have contacted them claiming that in order for the recipient to claim grant monies from FPWA they must first send the agent personal information, a cell phone number, gift card codes or money.
FPWA does not use social media (Facebook, Twitter, etc.), text messages or direct phone contact to solicit, review, or make awards. FPWA staff will not call or message you requesting money in order to be eligible for an award.
Further, FPWA does not make grants directly to individuals. FPWA works with its member agency partners and other reputable community-based organizations to direct support to families and individuals in our community.
If you or someone you know has been contacted by someone posing to be an “FPWA Agent” or staff person requesting money to release a grant, please do the following:
Cease communications with the individual contacting you claiming to be an “FPWA Agent” and do not provide any further personal information to them;
You or the affected individual should file a police report in the local jurisdiction of attempted fraud with the information you have available from them – a phone number, a Facebook messenger profile, etc. It is likely they have compromised a friend or family members Facebook account to make it seem like a qualified referral;
You or the affected individual should pass all information to the FBI’s Internet Crime Complaint Center (IC3) (www.ic3.gov); and,
You or the affected individual should file a complaint with the Federation Trade Commission online, or call toll-free 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261.
If you have questions prior to reporting your incident, view the IC3 FAQs for more information.
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